Jetstar: Price Beat Guarantee

Singapore is a small island full of FUN. There is no doubt about that. But sometimes, a weekend getaway is all you need to de-stress and reconnect to simple living without internet connection but with a coconut juice on hand. And this country has budget-airlines that we can utilize for this getaway. I am a frequent flyer of Jetstar because of my experience with them. Customer satisfaction - CHECK; Delay: None; Price: very affordable. But there are times that their fare is much higher than others which makes my decision to book other airlines. It's not that they aren't good, but I like Jetstar better. I am sure with a great deal on fare, you would go as well with which airline can give you a lower rate? It's just practical and economical. In the end, Jetstar loses their customers. Anyway, Jetstar has addressed this issue with their Price Beat option. If you found a fare lower than what Jetstar offers for the same destination and comparable flight time, you can Price Beat it and Jetstar will give the fare to you 10% lower than the one you have found. So let's say a flight to KL @6PM for Jetstar is priced at SGD150 and you found a flight from another airline  @5PM for 50SGD, Jetstar will offer it to you for 45SGD instead of the original 150SGD. All you need to do is to go to their website and start chatting. Price Beat

Here are the terms and conditions for them to price beat the flight. 

Both holidays and flights must be:
• Currently available, in the same currency and offered online
• Offered on a website in English, or Japanese for Jetstar Japan. For Jetstar Pacific the website can be in English or Vietnamese
• Cheaper with all the additional mandatory fees, surcharges and taxes included
• Leaving later than 72 hours from when you start the online chat
• New bookings only
• Currently available, in the same currency and offered online
• Offered on a website in English, or Japanese for Jetstar Japan. For Jetstar Pacific the website can be in English or Vietnamese
• Cheaper with all the additional mandatory fees, surcharges and taxes included

The competitor flight must be:
• On another airline
• Cheaper than the lowest available comparable fare on Jetstar.com on the same route – the airports of origin and destination must be identical
• Direct and one way
• Compared with a Jetstar (JQ), Jetstar Asia (3K), Valuair (VF), Jetstar Japan (GK) or Jetstar Pacific (BL) flight. Qantas (QF) codeshare flights don’t apply. Comparisons cannot be made between Jetstar airlines.
• It must not be a membership or frequent flyer fare. It must also not be free of cost

The Jetstar flight you’re comparing must be:
• An Economy Starter fare. We won’t price beat our other fares: Economy Starter Plus, Economy Starter Max, Business Class and Business Class Max fares.
• Direct and one way
• Leaving at a comparable time. Both flights must leave:

• Within one hour of each other if they’re domestic or trans-Tasman flights
• Within one hour of each other if they’re intra-Asia flights
• Within the same calendar day if they’re international flights (excluding intra-Asia and trans-Tasman)

The competitor holiday package must be:
• Cheaper than the lowest available Jetstar package
• Booked as one package
• The same or comparable. That means:
• The flights you're comparing must meet the criteria above and,
• The package must include the same hotel, car or activity.
• Flights and holidays can be booked for up to 10 people

When you’re comparing a Jetstar holiday package with a competitor package, the Jetstar package must include at least one Jetstar (JQ) flight.